I’ve said it before, but when you Google “customer service,” Steve Thomas’ picture pops up.
Thomas, a 14-year assistant golf pro at Green Valley Ranch Golf Club, was roasted and toasted Thursday night at the historic Cherry Creek North home of the golf course owner and head of Oakwood Homes Pat Hamill.
The jovial party, held at Hamill’s Harman House, attracted Green Valley members, employees, family and fans of Thomas, the employee who exemplified hospitality and had a knack for making every player feel special.
He is leaving the golf club, where he’s worked since it opened, to work with at his brother’s trucking business as well as trying his hand at day trading.
Hamill, who spoke during the festivities, warned Thomas that the testimonials would be a combination of “honoring and roasting.”
“This occasion gives me a heavy heart,” Hamill said. “You will always be a part of the family.”
GVR President Kevin Laura called Thomas “the king of guest service.” He said, “You are the ambassador of GVR.”
To honor Thomas’ 14 years, Laura presented the man of the hour with the first Steven Mark Thomas Certificate of Merit, an award that the golf club plans to award annually to an employee who exhibits outstanding hospitality. Laura also awarded Thomas a lifetime honorary membership to the golf course – including a golf cart – the highest level of membership.
Thomas, who seemed a bit overwhelmed by the attention, said, “I’m fighting back tears. Every last one of you guys are family to me. We were there, and we did that.”
I will miss you Mr. Handsome. You are a doll.
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